1. GENERAL
    • By assessing and/or using any of the services provided by www.onenature.com.sg website (hereafter referred to as “One Nature” &/ this “Website”), you (hereafter referred to as the “Customer”) shall be deemed to have read, understood and accepted to be legally bound by the following Terms and Conditions
    • “Products” refer to any products for sale by One Nature as featured on the Website.
    • One Nature reserves the right to modify this Website, discontinue a product or product range without prior notice, cancel orders or prohibit access to certain pages at any time.
    • All the Products sold by One Nature through the Website are subject to these Terms and Conditions and these Terms and Conditions shall prevail over any other document purporting to have a contractual effect between the Customer and One Nature.
    • One Nature reserves the right to add, vary or amend any of these Terms and Conditions from time to time without prior notice to the Customer. It shall revise such Terms and Conditions by updating this page from time to time, and in its sole discretion.
  2. PRODUCTS & PRICES
    • All information stated on this Website is intended to be used for educational or informational purposes only. The statements made about products have not been evaluated by the Health Science Authority in Singapore. The statements and products are not intended to diagnose, treat, cure or prevent any condition or disease. One Nature disclaims all liabilities and shall not be held liable for any loss/damage or any allergic reaction as a result from the consumption or usage of any of our products listed on this Website. Any reaction reported, if they exist, may not necessarily occur in all individuals who have used the products. Therefore, it is the sole responsibility of the customer to read all product instructions and ingredients carefully, and to ensure that the product is safe and suitable for your use or consumption.
    • One Nature strives to maintain accurate and up-to-date information. We make no warranties or representations as to its “real-time” accuracy, as such will not be liable for any damage of any kind arising out of or in connection with the use of this Website or products offered on the Website. In the event of an error or other content related issue, One Nature reserves the right to correct such error without notification. One Nature also reserves the right to cancel any order that may have been made due to such error. In the event where an order is cancelled, but has been fully paid for, we will refund the original amount to you without any interest.
    • One Nature has taken care to ensure all product illustrations and information are as accurate as possible, but photographs and images that are shown on the Website are only representations and the actual products that are delivered to the Customer may vary.
    • All prices are stated in Singapore dollars (SGD). The prices featured in the Website are exclusive to the Website and prices for some products may differ from those available for sale at other retail outlets. Please also take note that the prices featured in the Website may change from time to time, and any special offers may be withdrawn at the sole discretion of One Nature without prior notice.
    • One Nature endeavours to ensure the prices displayed on the Website are accurate however, errors may sometimes occur. If One Nature discovers an error in the price of an item the Customer has ordered, One Nature will contact the Customer as soon as possible. The Customer has the option to reconfirm his order at the correct price or cancel it. If One Nature is unable to contact the Customer, One Nature may treat the Customer’s order in respect of the incorrectly priced item as cancelled.
    • The prices featured in the Website are valid and binding on the day the Customer submits the order. Should there be any sales promotion offer by One Nature after your order has been submitted, your order will be processed based on non-promotional price and we will not entertain any Customer’s request for discounts.
  3. ACCEPTANCE OF ORDER
    • Confirmation of receipt of the Customer’s order does not constitute our acceptance of an order or guarantee the availability of the Products. One Nature reserves all right, without prior notice, to limit and/or amend the order quantity, promotional period, items, gifts or any product or service and/or to reserve the right to reject any sale to any Customer without any reason given.
  4. CONFIRMATION OF ORDER
    • One Nature will process your order within 2 working days and a computer generated invoice will be sent to you to confirm your order. If the items ordered are unavailable, One Nature Customer Service will contact you as soon as possible. Please call our Customer Service at +65 62862317 if you do not receive confirmation within 2 working days after submission of the electronic order.
  5. PROMOTIONAL ITEMS
    • Promotional items are for a limited period only or while stocks last. One Nature reserves the right to discontinue any promotion without prior notice. In the event where a product is priced wrongly or graphically represented incorrectly, One Nature shall have the right to refuse or cancel any order/s placed for the product.
  6. EXCLUSION/LIMITATION OF LIABILITY AND WARRANTIES
    • One Nature does not warrant to the Customer or to any third party who purchases or consumes or uses the Products purchased via the Website any fitness or suitability for any purposes, merchantability of the Products satisfactory quality of the Products or make any representation in respect of the condition or usage of the Products in any way, and One Nature shall not be liable for any losses or damage, whether direct or indirect, or consequential losses, which may be suffered by the Customer or any third party arising from the consumption or use of the Products so delivered.
    • Any liability of One Nature arising under the laws of Singapore for any loss, damage or injury arising directly or indirectly from any defect in or non-compliance of the Products or any other breach of One Nature’s obligations hereunder shall not in any event exceed an amount equivalent to the price of the affected Product.
    • In addition, the Customer hereby expressly acknowledges and agrees that:
    • This Website service is provided on an “as is” and “as available” basis;
    • One Nature shall not be liable to the Customer or any third party for any losses or damage, whether direct or indirect, including but not limited to loss of data, income or profit arising out of or in connection with the use of or inability to use the Website or this Online Shopping service, or consequential losses, which may be suffered by the Customer or any third party arising from the access to and use of this Online Shopping service; andAny material which the Customer downloads or otherwise obtains through the use of the Website is done at the Customer’s own discretion and risk and the Customer is solely responsible for any damage to his computer system or loss of data or other liability that results from the download of any such material. One Nature is not liable for any computer virus, communication line failure, interception of online communication, software or hardware problems (including without limitation to loss of data or compatibility problems), theft, destruction to the Customer’s computer system or any other losses or damage resulting directly or indirectly from access to or use of the Website, or any uploading, downloading of data, text, images or other materials or information from the Website.
  7. INTELLECTUAL PROPERTY RIGHTS
    • One Nature and its logos are proprietary marks owned by One Nature. All material present on this Website, whether text, video, audio, or any other form is subject to intellectual property rights such as copyright, trademark and other property rights. This material is property of the respective owners. All rights are expressly reserved. Any copying, reproduction, distribution, transmission, modification or other use of the images, text, format,design or any material in this Website, in whole or in part, requires written permission by One Nature. Reproducing, copying, manipulating, or using this information without the prior written consent of the legal owners of such material could result in civil or criminal prosecution.
  8. FORCE MAJEURE
    • One Nature shall not be liable to the Customer for default of its obligations under Online Shopping services when such default is by reason of:-
      • Fire, accident, any law, order, proclamation, regulation, demand or requirement of the Government of Singapore or of any of its government agencies, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or raw materials, delay in transit or other causes whatsoever (whether similar to the foregoing or not) beyond the control of One Nature,
      • Act of God (i.e. extraordinary or unforeseeable manifestation of the forces of nature beyond the powers of human intervention, such as tornadoes, hurricanes, typhoons and earthquakes), or
      • War or armed conflict or acts of terrorism, which include disruption of civil authority, transportation and communication services, in which cases, One Nature shall be excused from such performance to the extent of such prevention.
  9. APPLICABLE LAW
    • These Terms and Conditions shall be governed by,and shall be construed in accordance with the laws of Singapore and you agree to submit to the jurisdiction of the Singapore courts.